Base Services

The Dahlgren Navy Exchange works to provide quality goods and services at a savings and to support Navy Quality of Life programs.

Services available include:

  • Retail Store
  • Package Store
  • Uniform Shop
  • Tailoring
  • Dry Cleaning
  • Special Orders
  • Rug Doctor
  • Vending Machines

For more information visit www.mynavyexchange.com.

Located within the NEX is a barber and beauty shop with a licensed barber and beautician on staff.  For appointments or general barber shop information call 540-653-5346.

The Dahlgren Navy Exchange works to provide quality goods and services at a savings and to support Navy Quality of Life programs.  Services available include:
Retail Store
Package Store
Uniform Shop
Tailoring
Dry Cleaning
Special Orders
Rug Doctor
Vending Machines

Located within the NEX is a barber and beauty shop with a licensed barber and beautician on staff.  For appointments call 540-653-5346.

Nestled among beautiful trees in the family housing area, the Dahlgren Chapel is the focal point for base religious activities.  The Command Religious Program delivers religious accommodation, care, and advisement to strengthen faith, values, and virtues, so the military members and their families may best serve our country.

Protestant Worship
     Sunday - 10:30 a.m.

For more information on activities at the Dahlgren Chapel & surrounding area churches call 540-653-8297/8298.

Fleet and Family Support staff recognizes that being military is a lifestyle that presents unique challenges and opportunities for service members and their families. Programs are intended to help make the most of military life.

Workshops and seminars are open to active duty and retired military personnel, their family members and, if space is available, Department of Defense employees, their spouses and contract employees. The programs are organized and facilitated by the professional staff of the Fleet Family Support Center as well as professional educators within the local community.

Click here to view the SEPTEMBER class schedule.




Clinical Counseling
Licensed credentialed clinical professionals, such as social workers and marriage/family therapists, provide confidential services to active duty service members and their families. Some of the highlights of this program include:

  • Individual, marriage, family and group counseling
  • Short-term, solution-focused non-medical treatment
  • Counseling goals generated with the client(s) and clinician
  • Assist in dealing with concerns such as situational difficulties, stress-related military lifestyle, understanding communication differences and techniques to assist, educational programs and prevention programs

        

Family Emergency Response
Disaster affects hundreds of thousands of people every year. It may happen at your local Navy installation. It may happen to you. Family Emergency Response is the quick response provided to commands, personnel and families when they are faced with crisis situations such as natural or manmade disasters, loss of life, disaster evacuation or war. In the midst or aftermath of an incident, FFSC team members strive to provide the following based on the event:

  • Setting up a 24-hour Emergency Family Assistance Center, if needed
  • Manning the Assistance Center with Fleet & Family Support staff and other agency staff,  as needed
  • Consultation
  • Crisis intervention
  • Debriefings
  • Information and referrals
  • Work towards restoring mission readiness
     

Are you and your family ready for an emergency?

Whether you’re part of the general Navy community, the Navy’s emergency management team, or a potential partner in disaster response and recovery, you have a role in planning for emergencies -- preparedness is your duty.

Please explore Ready Navy to find information and tools to help you and your family prepare for emergency situations that could arise any time without warning.
 

Navy Family Accountability and Assessment System (NFAAS)

Navy Family Accountability and Assessment System standardizes a method for the Navy to account, manage and monitor the recovery process for personnel and their families affected and/or scattered by a wide-spread catastrophic event. NFAAS provides valuable information to all levels of the Navy chain of command, allowing commanders to make strategic decisions which facilitate a return to stability.

NFAAS allows Navy Personnel to do the following:

  • Report Accounting Status
  • Update Contact/Location information
  • View Reference Information
  • Complete a Needs Assessment Survey

Deployment Readiness
Deployment Readiness assists military members and their families with deployment-related issues and responds to patron and command identified needs. Programs include:

  • Command consultation and support
  • Information and Referral
  • Individual Augmentee Deployment Support
  • Ombudsman Support
  • Exceptional Family Member Referral Information
  • Life Skills Education Programs


?Exceptional Family Member Program

The Exceptional Family Member Program is designed to assist Sailors and their families by addressing the special needs of exceptional family members during the assignment process. Special needs include any special medical, dental, mental health, developmental or educational requirement, wheelchair accessibility, adaptive equipment assistive technology devices and services. The Fleet and Family Support Program is the information and referral conduit for questions regarding Exceptional Family Member resources in the local community.
 

Family Advocacy Program
The Family Advocacy Program provides a variety of intervention and treatment models to meet the needs of individual families in reference to child and spouse/partner abuse concerns. Licensed credentialed clinical professionals provide the services. Domestic Abuse Victim Advocates also play a key role in assisting with these services. The program is designed to address the prevention, identification, reporting, intervention, treatment and follow-up of child and spouse/partner maltreatment. The program has five primary goals:

  • Prevention of family violence
  • Victim safety planning and protection
  • Offender accountability
  • Rehabilitative education and counseling
  • Community accountability and responsibility for a consistent, appropriate response

New Parent Support Program
Would you like to connect with other expectant or new moms and dads? Are there questions you have about the birthing process or parenting a newborn? If so, join us for the New Parent Support group. Services include parenting/family/infant home visitation programs, breastfeeding instruction/support, parent and toddler/baby play groups, infant care, parenting classes and breast pumps loan program. The program also provides and supports four lactation stations at various sites on base for the exclusive use of nursing mothers who are returning to work.

Ombudsman
Navy ombudsmen are key resources for family members, particularly during deployments. They serve as a liaison between the command team and families within the command. Ombudsmen:

  • Provide information and referral to assist families with concerns or issues.
  • Regularly communicate and distribute information to and from the command and the unit’s family members.
  • Keep the command informed regarding the overall health, morale and welfare of the families in the command.
     

Personal Financial Management Counseling
A financial education staff provides financial education, training and counseling that emphasize long-term financial responsibility through instruction on sound money management, debt management, saving, investing and retirement planning.
The educator is available by appointment to provide individual financial counseling and help with basic financial needs.

Relocation Assistance
Service members and their families live a mobile lifestyle. Moving is stressful, even for the most experienced mover. Let the Relocation Assistance staff help make your move as smooth as possible. Relocation Assistance offers many programs for relocation including:

  • Smooth Move
  • Moving with Children
  • Moving with exceptional family members
  • Moving Overseas
  • Sponsor Training
  • New Spouse Orientation
  • Loan Locker

Sexual Assault Prevention and Response Program

The Sexual Assault Prevention and Response (SAPR) Program’s primary goals are to prevent sexual assault from happening in our community and to support victims when an assault is reported. The SAPR program services are confidential and available 24/7. Here are some frequently asked questions regarding sexual assault and the SAPR program.

What is Sexual Assault?
Sexual assault is defined as intentional sexual contact characterized by force, threats, intimidation or abuse of authority or when the victim does not or cannot consent. It includes rape, forced sodomy (oral or anal sex), touching of a sexualized nature and attempts to commit these crimes.

What should I do if I’m the victim of a sexual assault?
If you or someone you know is the victim of a sexual assault, it’s important for you to know the reporting options and where to turn for help.  By contacting the SAPR 24/7 Victim Advocate duty phone, you can speak confidentially with a victim advocate and learn about reporting options and available resources.

What if I’m not sure what happened is sexual assault?
You are more than welcome to contact SAPR Victim Advocates or the Sexual Assault Response Coordinator (SARC) for assistance.

Who can access SAPR services?
Active duty members, Military dependents 18 years old and older, 2nd referrals to Civilian services are available to DoD Civilians.

What is the difference between a restricted and unrestricted report? 

  • Restricted - Allows victims to confidentially disclose the assault to specified individuals. The victim can receive medical treatment, including emergency care, victim advocacy & support, counseling and Victim Legal Counsel (VLC) legal consultation.  Restricted reports are a good option for victims who want to access services, but don’t want to participate in a criminal investigation or have their command notified of their report. 
  • Unrestricted - Victims choosing an unrestricted report have access to the full SAPR services; including victim advocacy & support, medical care, counseling and Victim Legal Services  (VLC). With an unrestricted report, the victim’s Commanding Officer and law enforcement will be notified of the report, potentially leading to a criminal investigation. Because the victim’s Commanding Officer is aware of the report, the victim has access to additional services such as an expedited transfer and military protective orders.  An unrestricted report is a good option for victims seeking an expedited transfer or is in need of other supportive measures from their command. It’s also a good option for victims seeking a criminal investigation.

Who are the specified individuals I can contact for a restricted report?
SAPR Victim Advocates, SARCs and medical providers (including counselors) are the only people who can take restricted reports.

Are there other people I can tell and still make a restricted report?
There are three additional people you can tell about your sexual assault and still be eligible for a restricted report. They are: chaplains, VLCs and a friend. 

  1. Chaplains are a great resource for victims of sexual assault who are seeking spiritual support. They have absolute privilege which prevents them from disclosing information about the assault to the SAPR program. Therefore, they are unable to take a restricted report, but are a confidential resource for victims.

  2. Like chaplains, VLCs are available to victims of sexual assault and do not inform the SAPR program of victim reports. Victims can learn about the legal process and discuss their options with an attorney and maintain confidentiality.

  3. Victims can now tell a friend, who is not in their direct chain of command, about the assault and still have the option for a restricted report, as long as that friend keeps the information confidential. 

If I make a restricted report, can I change it to an Unrestricted?
Yes, you can. Restricted reporting documents and evidence (when applicable) are secured for 50 years. Victims can change their mind at any time and reach out to the SARC to change their restricted report to an unrestricted report.

Can I change an unrestricted report to restricted?
Unfortunately, once a case is unrestricted, it cannot be changed to a restricted report because the required notifications have already taken place. However, victims of sexual assault can change their mind about participating in the criminal investigation.

Who are/What are Victim Advocates (VA)?
Victim Advocates are carefully selected, trained and credentialed military and DoD civilian personnel who provide support and assistance to victims of sexual assault. They are directly supervised by the SARC and are required to maintain confidentiality of victim communication. At our installation, there is a watch bill staffed by SAPR VAs, providing 24/7 access to the SAPR program. You can reach out to a SAPR VA within your command or call the 24/7 duty cell phone.

If you are interested in learning more about the SAPR program, or need assistance, please feel free to contact us.

SAPR Duty Cell Phone: 540-424-0660
Civilian Victim Advocate: 540-376-8858
SARC: 301-580-8212
DOD SAFE Helpline: 877-995-5247

Transition Assistance
The Transition Assistance Program helps better prepare service members transitioning out of the military into the civilian world. The program coordinates the Transition GPS (Goals, Plans, Success) workshop. The transition staff facilitate capstones as well an array of other career focused classes. The program is open to military members who are separating or retiring as well as spouses.

Volunteer Services
Navy programs and services often need the help of volunteers to be successful. There are numerous volunteer opportunities at the Fleet and Family Support Center at Dahlgren or in the local community. Please contact the Volunteer Coordinator for volunteer opportunities on base. 

New to the Navy App
The New to the Navy mobile application is for Sailors (Enlisted and Officers) who are fresh out of Boot Camp or Officer Candidate School and ready to report to their first command. The app answers common questions new Sailors may have on pay and personnel matters as they transfer to a school or to their duty station. Available for Apple and Android devices.

For primary care appointments call:
540-653-8241 / 540-653-8242 / Toll Free: 1-855-227-6331

For occupational health and physical examinations call:
540-653-4199 / 540-653-4728

**For urgent care, patients may go to a Tricare Network urgent care center only when the clinic is closed.  To find a Tricare approved urgent care facility, call the Tricare Nurse Advice Line at 800-874-2273.


Serving TRICARE Prime Enrollees & Eligible Beneficiaries with:

  • Primary Care
    • Well baby checks
    • Physical exams
    • School & sport physicals
    • Ongoing health maintenance
  • Military Medicine
  • Pharmacy
  • Dental care
  • Laboratory
  • Radiology
  • Health promotion
  • Occupational health

Dental Care for Active Duty:

  • General dentistry
  • Minor oral surgery
  • Prophylaxis, dental hygiene
  • Endododontics (root canals)
  • Prosthetics (limited)

Gynecology

  • Routine gynecological exams, tests & treatments
  • Birth control
  • Obstetrical & specialized gynecology is referred to another facility in the area

Serving all Employees with Occupational Medicine

  • Medical Surveillance
  • Certification exams
  • Treatment, referral, and case management of acute & chronic occupational injuries & illnesses
  • Occupational audiology services in support of the hearing conservation program
  • Preventive services such as immunizations to prevent disease due to occupational exposure
  • Health promotion

Health Promotion

  • Tobacco cessation
  • Healthy eating
  • Diabetes monitoring
  • Cholesterol monitoring
  • Women's health

Radiology

  • Diagnostic x-ray
  • X-ray studies
  • For special studies, you will be referred to a larger Military facility

Definitions

Medical surveillance - Based on the Occupational Safety & Health Act, this program ensures healthful working conditions by administering test to assess the possible health effects of the hazards that you face on your job. OSHA-mandated medical tests are conducted as well as tests for toxic chemical exposure.

Certification exams - Pre-placement exams to determine if you are fit for duty or medically qualified for your job.

 

The Navy Gold Star program is designed to provide long term support to surviving family members of deceased active duty personnel. The program’s two goals are to keep survivors connected with the military and to assist them with achieving resiliency and well-being.

Eligible survivors include spouses, children (biological, adoptive and step), parents (biological, adoptive, step and foster) and siblings (biological, adoptive and half). Survivors remain part of the Navy family and are welcome at Fleet and Family Service Centers to receive authorized assistance.

While Navy Gold Star is the official Navy program designed to provide long term support to surviving families of deceased active duty Sailors, the program’s staff supports all services. The goal is to help any survivor who requests assistance. This may include connecting them with their own service’s Survivor Assistance Program, giving them references or becoming their case manager. The survivor decides the level of support.

The Fleet & Family Support Center may assist with basic information and referral. For more assistance, the Installation Navy Gold Star Coordinator is available by appointment to meet with survivors, as needed. 

For commands or organizations that would like more information on the Navy Gold Star Program, please contact the Regional Navy Gold Star Coordinator at 410-714-4040 or goldstar.ndw@navy.mil.

Learn more at www.NavyGoldStar.com. 

 

The Navy Voting Assistance Program (NVAP) provides voting assistance to all Department of the Navy personnel and their families around the world.

The NVAP ensures that all Navy personnel receive timely and accurate information regarding state and federal elections through all communications means available, 24-hours a day.

If you have any questions about absentee voting, voter registration, upcoming elections or anything else related to voting, the best place to start is with your command Voting Assistance Officer or the Federal Voting Assistance Program website. The Federal voting Assistance Program's website (http://www.fvap.gov/) is a one-stop-shop for all things voting related. The Federal Voting Assistance Program is the Department of Defense agency responsible for making sure that absentee voters can easily exercise their right to vote.

 

Online Voting Assistant: https://www.fvap.gov/fpca-privacy-notice

Voting Assistance Guide: https://www.fvap.gov/vao/vag

Navy Wounded Warrior (NWW) -- Safe Harbor is the Navy's sole organization for coordinating the non-medical care of seriously wounded, ill and injured Sailors and Coast Guardsmen, and providing resources and support to their families and caregivers. Through proactive leadership, the program provides individually-tailored assistance designed to optimize the success of the wounded warriors' recovery, rehabilitation and reintegration activities.

NWW helps Sailors and Coast Guardsmen return to duty, and, when that's not possible, the program works collaboratively with federal agencies, and state and local organizations to ease wounded warriors back into their communities. 

How does NWW operate?
Regional NWW non-medical care management teams work with wounded warriors and their families to identify their goals and develop plans to achieve them. The teams are led by a regional director, and recovery care coordinators oversee the development and execution of wounded warriors' Comprehensive Recovery Plans (CRPs). Non-medical care managers anticipate enrollees' daily non-medical needs and resolve any issues that surface during the recovery process.

NWW headquarters, which is based in Washington, D.C., is divided into four components: Policy and Enrollment; Quality Assurance; Program Support; and Pay and Entitlements.

What is a CRP?
A CRP is an individualized plan developed by the non-medical care management team, the service member and his or her family or caregiver, which identifies and prioritizes their goals. The CRP is a tool that helps service members remain on course throughout recovery, rehabilitation and reintegration.

How do Sailors and Coast Guardsmen enroll in NWW?
Sailors and Coast Guardsmen may self-refer to the program or be referred by family, command leadership or medical providers.

Who is eligible for enrollment?
NWW enrollment is available to seriously wounded, ill and injured Sailors and Coast Guardsmen, including:

  • OIF/OEF/OND casualties
  • Shipboard and training accidents
  • Liberty accidents
  • Serious medical and psychological condition (e.g. cancer, PTS)

What is non-medical care management?
Regional NWW non-medical care management teams tailor support to each enrolled service member's needs. Support includes assistance with:

  • Comprehensive Recovery Plan
  • Adaptive sports and reconditioning
  • Pay and personnel issues
  • Invitational Travel Orders
  • Lodging and housing adaptation
  • Child and youth care
  • Transportation needs
  • Education benefits and training and employment opportunities Commissary and Exchange access Respite care TBI/PTS support services Transition assistance and much more
Phone: (540) 653-6891 or 653-6890
Email: PassID.NSASP-DLGR.fcm@navy.mil

The following identification credentials or badges that are authorized for unescorted access onto NSASP installations.
• DoD Civilian Common Access Card (CAC). Note: Those visitors who hold a CAC do not have to obtain a Visitor Pass.
• DoD Contractor Common Access Card (CAC) with Green Bar
• DoD Non-U.S. Citizens CAC with Blue Bar
• Military Active Duty CAC
• Military Retired Teslin ID Cards
• Military Dependent Teslin ID Cards
• DoD Civilian Retiree CAC ID Card

Base Visitors
Visitors must be sponsored by either military, NSASP or supported command personnel, be vetted, have an Expected Visitor form submitted and be processed through the Pass & ID Office. At the time the visitors badge is requested by the individual, a valid photo ID (state operator’s license) must be presented. If operating a vehicle person must also show registration and proof of insurance.

Visitors arriving during non-duty hours, weekends and holidays must check in with the security force member on duty at the main gate. There must be an after-hours form, event form or notification from a base resident with the Police Department before entry will be approved at the main gate.

Common Access Card(CAC) Office
The CAC office is open from 7 a.m. - 2:40 p.m., Monday-Friday.  Please make an appointment online using the Rapids Appointment Scheduler:  https://rapids-appointments.dmdc.osd.mil/
 
The Dahlgren Commissary offers approximately 6,500 line items, and has a great selection of meat and produce.

Specialties:
  • 15 minute parking
  • Free coffee 9:30 a.m. - 1 p.m.
  • Special cuts of meat upon request
  • Special orders for meat and produce w/ 48 hours notice

For more information visit https://www.commissaries.com/.